Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of Trek360AI and all associated services. It supplements the Terms of Service and Community Guidelines.

Violations may result in content removal, account suspension, commission forfeiture, or permanent ban.

You must not use Trek360AI to:

Fraud & Financial Abuse

• Create fake accounts or referrals to generate commissions
• Manipulate the referral system, matrix, or earning calculations
• Submit fraudulent withdrawal requests or chargebacks
• Money laundering or processing illicit funds
• Engage in pyramid schemes or misleading income claims

Security Violations

• Attempt to access other users' accounts
• Exploit vulnerabilities in the platform
• Distribute malware, viruses, or malicious code
• Scrape, crawl, or automated data collection without permission
• Bypass security measures, rate limits, or access controls

Content Violations

• Post illegal, harmful, or explicit content
• Share false or dangerous trail/safety information
• Harass, threaten, or bully other users
• Impersonate other users, Trek360AI staff, or public figures
• Infringe on intellectual property rights

Platform Abuse

• Create multiple accounts to circumvent bans or restrictions
• Abuse the SOS/emergency features for non-emergencies
• Spam the community, marketplace, or messaging systems
• Manipulate reviews, ratings, or social metrics

Upload & Storage Abuse

• Upload malware, viruses, executables, or files designed to exploit the platform
• Use Trek360AI as a general-purpose file hosting or backup service
• Perform bulk automated uploads unrelated to genuine outdoor activities
• Circumvent or attempt to bypass upload entitlement limits
• Upload explicit, illegal, or prohibited media content (see Terms of Service)
• Excessively consume storage in a manner inconsistent with fair use expectations

Users who earn money through Trek360AI must:

• Provide accurate personal and tax information
• Comply with KYC (Know Your Customer) requirements when prompted
• Not attempt to circumvent withdrawal limits or compliance checks
• Report suspected fraud or unauthorized transactions immediately
• Comply with all applicable financial regulations in their jurisdiction

Trek360AI monitors all financial activity for suspicious patterns using automated fraud detection.

Violations are handled based on severity:

Minor Violations

• Written warning
• Content removal
• Temporary feature restriction

Moderate Violations

• 7–30 day account suspension
• Commission hold or forfeiture
• Marketplace access revocation

Severe Violations

• Permanent account termination
• Full commission and balance forfeiture
• Reporting to law enforcement where applicable
• Legal action for damages

Trek360AI reserves the right to take immediate action without prior warning for severe violations.

If you witness a violation of this policy:

• Use the in-app Report button on any content, profile, or listing
• Submit a ticket through the Support Hub, or email abuse@trek360ai.com with details
• All reports are reviewed by our team as soon as possible
• Reporter identity is kept confidential

For acceptable use inquiries:

Email: abuse@trek360ai.com

Legal: legal@trek360ai.com

Address: Trek360AI Ltd, Aotearoa, New Zealand