KYC & Compliance Policy

Trek360AI implements Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to comply with financial regulations and protect our users. This policy explains when verification is required, what information is collected, and how it is used.

KYC verification may be required before certain financial actions are permitted.

KYC verification may be triggered when:

• Cumulative withdrawals exceed $100 USD
• A single withdrawal request exceeds $500 USD
• Your account is flagged by automated fraud detection
• You request increased withdrawal limits
• Required by applicable law in your jurisdiction

Until verification is complete, affected financial actions may be restricted.

During KYC verification, we may collect:

• Government-issued photo ID — Passport, driver's license, or national ID card
• Proof of address — Utility bill, bank statement, or official correspondence (within 3 months)
• Tax identification number — SSN (US), TIN, or equivalent
• Selfie verification — A photo of you holding your ID for identity confirmation

All documents are transmitted securely via encrypted connection and stored with restricted access.

Verification status is visible in Settings > Compliance.

• KYC documents are encrypted at rest and in transit
• Access is restricted to authorized compliance personnel only
• Documents are retained for the legally required period (typically 5–7 years after account closure)
• You may request information about what KYC data we hold by contacting privacy@trek360ai.com
• KYC data is never shared with third parties except as required by law

Trek360AI is committed to preventing money laundering and terrorist financing.

We implement:

• Transaction Monitoring — Automated detection of suspicious financial patterns
• Suspicious Activity Reporting — Reports filed with relevant authorities when required
• Account Freezing — Accounts may be frozen pending investigation
• Enhanced Due Diligence — Additional checks for high-risk transactions or jurisdictions

Users must not use Trek360AI to:

• Process or transfer illicit funds
• Structure transactions to avoid reporting thresholds
• Use the platform for any form of financial crime

Failure to complete required KYC verification may result in:

• Withdrawal restrictions
• Earning accumulation limits
• Account suspension
• Forfeiture of pending earnings (after 90 days of non-compliance)

If you believe a verification request is in error, contact compliance@trek360ai.com.

For KYC and compliance questions:

Email: compliance@trek360ai.com

Privacy: privacy@trek360ai.com

Address: Trek360AI Ltd, Aotearoa, New Zealand