How We Use Cookies
We use cookies to:
- Keep you logged in securely
- Remember your settings and preferences
- Improve performance and reliability
- Understand how the Service is used
- Enable essential platform features
We do not use cookies for advertising, retargeting, or selling user data.
Essential Cookies
These cookies are required for the Service to function and cannot be disabled.
They include:
- Authentication: Maintains your secure login session
- Security: CSRF protection, security tokens, and fraud prevention
- Preferences: Language, theme, and accessibility settings
- Session State: Maintains your current state within the app
These cookies are necessary to provide the Service and do not collect personal data for marketing.
Legal basis (GDPR): Legitimate interest / Contract (required to provide the Service).
Analytics Cookies
We use privacy-focused analytics to understand how users interact with Trek360AI and improve the Service.
Analytics may collect:
- Pages viewed
- Features used
- Session duration
- Performance data (load times, errors)
- Device and browser type
Analytics data is anonymized and aggregated. We do not use analytics to identify individual users or for advertising.
Legal basis (GDPR): Consent.
You can opt out of analytics cookies in Settings > Privacy.
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Map preferences (map layers, zoom levels, view settings)
- Offline data (cached map tiles and trail data)
- Recently viewed trails and landmarks
- Draft journal entries and post drafts
These cookies improve your experience but are not strictly required for the Service to function.
Legal basis (GDPR): Consent.
Third-Party Cookies
We use limited third-party services that may set cookies or local storage:
- Stripe – Payment processing
- Mapbox / Leaflet – Map rendering and map tile caching
- Analytics providers – Anonymous usage analytics
These third parties process data in accordance with their own privacy policies. We carefully select providers that meet privacy and security standards.
We do not use:
- Advertising cookies
- Social media tracking pixels
- Cross-site tracking cookies
- Data broker tracking
Cookie Duration
Cookies may be stored for different periods:
- Session Cookies: Deleted when you close the app or browser
- Persistent Cookies: Stored for a limited time (usually 30–90 days) to remember preferences
- Local Storage: Stored until you clear app or browser data
You can clear stored data at any time through your browser or device settings.
Managing Cookies
You can control cookies in the following ways:
- Cookie Banner: When you first use Trek360AI, you can accept or reject optional cookies
- App Settings: Settings > Privacy > Cookie Preferences
- Browser Settings: Block or delete cookies through your browser
- Device Settings: Clear app data on mobile devices
Please note that disabling essential cookies will prevent the Service from functioning properly.
For more information about managing cookies, visit: https://aboutcookies.org
International Users
If you are located in the European Economic Area (EEA), United Kingdom, or similar regions, we will request your consent before using non-essential cookies, in accordance with applicable data protection laws.
Changes to This Policy
We may update this Cookie Policy from time to time as our technology evolves. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about our use of cookies:
Email: legal@trek360ai.com
Privacy Team: privacy@trek360ai.com
For more information, please also see our Privacy Policy.